Preface Coding

⭐️As an ideal candidate, you will display the following core competencies⭐️ - Attentive to details, and manage tasks effectively and efficiently - Enjoy managing both internal and external relationships - Passionate about customer service, education and technology - Actively listening and taking thoughtful actions Your key responsibilities will be in the following areas: - Suggesting and adjusting strategies according to the set KPIs - Maintaining and ensuring retention of clients and providing strategic plans in relation to retention - Being able to build sustainable relationships with customers and provide value-adding services to drive increased satisfaction - Increasing customers retention and growth by conducting regular feedback sessions and recommending further learning opportunities - Acting as a main point of contact for new and existing customers and engaging them through the entire consumer lifecycle - Maintaining the service standard, setting procedures/rules and streamlining operations, in order to raise customer experience - Resolving any customer issues with complexity - Communicating closely with internal departments such as Product and/or Training teams to identify areas for improvements 📇Required Skills: - Possesses 3-4 years of relevant customer service and/or sales experience, with experience in managing a small team of 2-3 - Proficient in both spoken and written English, at a Business English level - Possesses a growth mindset, with multi-tasking and problem-solving skills - Demonstrates good interpersonal, presentation and up-selling skills - Highly flexible and adaptable to continuous change and growth - Candidates with more experience will be considered as a Manager 👉Click ”I’m interested” to apply! Remember to FILL IN YOUR PROFILE and UPLOAD YOUR CV! ⚠️Empty profiles will NOT be considered ⚠️

As an ideal candidate, you will display the following core competencies: - Very attentive to details,and manage tasks effectively and efficiently - Enjoy continually manage both internal and external relationships - Always curious and want to learn more, gaining insight from observation - Optimizing processes, being accurate and quick - Actively listen, taking intentional and thoughtful action Your key responsibilities will be in the following areas: - Serve as the primary point of contact and create a welcoming and collaborative environment to clients and partners with the highest level of customer services - Act as Preface's brand ambassador, deliver our core values to clients and strive to achieve our mission - Excite, engage and educate clients through calls, emails or text and events to educate them and drive growth in Preface's offering and answering questions - Work and support our community initiatives designed to foster connections and maintain a good relationship with clients, including event support and logistics, communications, and administrative follow-ups - Address day-to-day operational needs of clients and partners by collaborating with Training, Sales and other groups who support the administration of crucial functions - Continuously track, analyze and report on the metrics of the team - operational data, customers feedbacks and inquiries to identify opportunities to operate more effectively and efficiently - Partner with internal teams to build, communicate and maintain policies, guidelines, and procedures within the company - Review the current operation flow, recommend and work with your Manager to set up new processes to streamline and improve the customer experience, hospitality, operations, etc. - Perform additional responsibilities as assigned to meet business needs Required Skills: - Passionate and believes in Preface’s mission and vibes - Fluent in both written and verbal English - Demonstrate excellent interpersonal and communication skills with the ability to adjust to different situation - Self-motivated and driven, used to being in a fast-paced and ever-changing environment - Exceptional organizational and multitasking skills - Proficient in basic computer skills - Customer service and/or sales experience a plus We welcome both Full-time or Part-time applicants! For Part-time applicants, we hope you will be able to commit for a minimum of 3 days per week.

We are on the lookout for fun, passionate and hardworking and fun personalities to join our team! ☕️Job Duties: - Prepare and serve Coffee professionally, adhering to our Brand's quality & presentation standards and according to customers' preferences on coffee beans, dairy / sugar ratios etc. - Prepare and recommend light food items to customers that go along well with Coffee - Assist with new shop opening in Central - Deliver high quality & hospitable customer service - Assist in cashier and stocktake duties - Manage events or workshops held in the Coffee Shop - Promote the culture, mission and values of Preface Coffee - Maintain Coffee Shop presentation including equipment cleanliness - Maintain all safety and hygiene standards and procedures ☕️Required Skills: - Possess great knowledge about Coffee - Possess great passion on data-driven coffee concepts - Minimum of 1 year's coffee experience; Baristas with stronger experience will be considered as Senior Baristas - Experience working in lifestyle coffee shops or hotels would be an advantage - Proactive, a team-player and has a great attitude - Good command of spoken English & Cantonese - A flexible schedule and is available to work over the weekends 👉Click ”I’m interested” to apply! Remember to FILL IN YOUR PROFILE and UPLOAD YOUR CV! ⚠️Empty profiles will NOT be considered ⚠️

We are on the lookout for fun, passionate and hardworking and fun personalities to join our team! Job Duties: - Prepare and serve beverages - Assist in preparing of food - Maintain high quality of service - Assist management with pre-opening or closing duties and other duties - Adhere to all food hygiene standard and procedures Job Requirements: - Passionate about Coffee - Be able to work on a part-time basis, with at least 3 working days per week - Minimum of 6 months of specialty coffee experience - Pro-active, team-player and have a great attitude - Must be comfortable with shift work

As an ideal candidate, you will display the following core competencies: - Attentive to details, and manage tasks effectively and efficiently - Enjoy managing both internal and external relationships - Passionate about education and technology - Always curious about learning new things and gaining insights from observations - Actively listening and taking thoughtful actions Your key responsibilities will be in the following areas: - Identify hiring needs and perform end-to-end recruitment activities, including but not limited to sourcing, interviewing and assessing Teachers - Build and foster relationships with external partners such as third-party recruitment vendors - Act as a partner to execute effective learning and development programs for Teaching staff - Identify training needs, design and conduct training programs for Teaching staff - Conduct post-training evaluation, including but not limited to measuring training outcomes and analysing results - Cultivate a desirable work environment and drive Teachers’ productivity through different initiatives - Enhance teaching performance through class observations and talent development programs - Provide coaching and mentoring for Teachers where necessary Required Skills: - Possess passion for education - Possess 3-4 year’s relevant training experience in similar capacity - Demonstrates excellent interpersonal and communication skills with the ability to adjust to different situations - Able to work and thrive in a fast-paced environment, learn rapidly - Proficient in both spoken and written English - Flexible team player who is willing to do what it takes to get the job done and enjoys challenges - Candidates with more experience will be considered as a Manager

- Conduct programming courses to kids, teenagers and/or young adults - Collaborate in curriculum development, lesson planning and progress determination - Communicate with parents professionally with occasional consultations - Liaise with parents to provide the best learning solutions so that students are motivated to learn Requirements: - Passionate in teaching and mentoring kids, teenagers and /or young adults - Bachelor’s degree or above is preferred - Applicants with NO programming background is also preferred - Passionate in learning new things, especially computer science - Excellent in verbal skills in English - Strong interpersonal relationship and communication skills in all levels Interested parties please click "I'm interested"! Remember to fill in your profile or attach your CV on your profile :)