Charmaine Yeo

Canon Singapore Pte Ltd / Corporate Account Manager

Charmaine Yeo

Canon Singapore Pte Ltd / Corporate Account Manager

Singapore

Charmaine Yeo

Canon Singapore Pte Ltd / Corporate Account Manager

Why not create your own Wantedly profile?

Showcase yourself and your experiences to bring your professional story to life.

Join

Dynamic and analytical service professional with 6 years of experience interacting with the public and corporate organizations in corporate business development, airline customer services and hotel events management. Highly qualified in sales and customer service centric positions requiring an emphasis in delivering high standards of customer service in a fast-paced environment.

In the future

Ambition

In the future

To be an individual who dares to explore, learn and succeed in different fields of business.

Aug 2016
-
Present

Corporate Account Manager
Present

Aug 2016 -

Present

• Generating new sales opportunities through prospecting accounts within designated zones. • Servicing and growing existing account by evaluating current business processes to propose solutions that boost productivity and profitability

Corporate Account Manager

Aug 2016 -

Present

• Generating new sales opportunities through prospecting accounts within designated zones. • Servicing and growing existing account by evaluating current business processes to propose solutions that boost productivity and profitability

Feb 2016
-
July 2016

Supernature Pte Ltd (COMO Group)

Feb 2016 - July 2016

• Sourcing and establishing new wholesales accounts for store’s products • Conducting company’s brand and product presentations to potential wholesales customers • Servicing key accounts to ensure regular orders and instilling customer loyalty

Supernature Pte Ltd (COMO Group)

Feb 2016 - July 2016

• Sourcing and establishing new wholesales accounts for store’s products • Conducting company’s brand and product presentations to potential wholesales customers • Servicing key accounts to ensure regular orders and instilling customer loyalty

Dec 2013
-
Jan 2016

Flight Stewardess (Singapore)

Dec 2013 - Jan 2016

• Delivering high standards of customer service to Economy and Business Class passengers internationally • Adopting a strategic and innovative approach in resolving service lapses and unforeseen situations • Ability to adopt appropriate measures in the event of an emergency or medical situations

Flight Stewardess (Singapore)

Dec 2013 - Jan 2016

• Delivering high standards of customer service to Economy and Business Class passengers internationally • Adopting a strategic and innovative approach in resolving service lapses and unforeseen situations • Ability to adopt appropriate measures in the event of an emergency or medical situations

May 2013
-
Nov 2013

Catering Sales Coordinator

May 2013 - Nov 2013

• Corresponding to customer enquiries and coordinating hotel’s Internal Events • Planning and coordinating hotel’s wedding package promotion campaign • Conducting site inspections for wedding couples

Catering Sales Coordinator

May 2013 - Nov 2013

• Corresponding to customer enquiries and coordinating hotel’s Internal Events • Planning and coordinating hotel’s wedding package promotion campaign • Conducting site inspections for wedding couples

Aug 2012
-
Feb 2013

Aug 2012 - Feb 2013

Aug 2012 - Feb 2013

Dec 2012

Singapore Institute of Technology (SIT)

Hotel Administration

Dec 2012

• Dean’s Honor List for the Spring and Fall Semester 2011 and Spring 2012. • Grade Point Average (GPA): 3.73 / 4.0

Singapore Institute of Technology (SIT)

Hotel Administration

Dec 2012

• Dean’s Honor List for the Spring and Fall Semester 2011 and Spring 2012. • Grade Point Average (GPA): 3.73 / 4.0

Apr 2009

Singapore Polytechnic

Business Administration

Apr 2009

• Honor Roll for 2007/2008 (Semester 2) and 2006/2007 (Semester 1) • Distinctions in Fundamentals of Marketing and Principles of Supply Chain Management • Grade Point Average (GPA): 3.447 / 4.0

Singapore Polytechnic

Business Administration

Apr 2009

• Honor Roll for 2007/2008 (Semester 2) and 2006/2007 (Semester 1) • Distinctions in Fundamentals of Marketing and Principles of Supply Chain Management • Grade Point Average (GPA): 3.447 / 4.0


Skills and qualities

B2B sales

0

Communication

0

Negotiation

0

Event planning

0

PowerPoint

0

Awards and Certifications

WSQ (Singapore Airlines Limited) – (SV-CS-102G-1) Deliver Service Excellence

Apr 2014

WSQ (Singapore Airlines Limited) – (SV-CS-101G-1) Provide GEMS Service

Apr 2014

WSQ (Singapore Airlines Limited) – (SV-CS-302G-0) Offer Customized and Personalized Service

Apr 2014

WSQ (Singapore Airlines Limited) – (SV-CS-302G-0) Build Relationships with Customers

Apr 2014


Languages

English - Native, Mandarin - Professional