Product owner of ASICS global e-commerce websites. This included three different brands (ASICS, Onitsuka Tiger, and ASICS Tiger) in 21 different countries. Product owner for six new Southeast Asia omni-channel experiences across three countries, including India, Singapore, and Malaysia. Employed agile development methodologies to manage progress, identify potential risks, and ensure that websit

Project manager for PwC’s global thought leadership report titled Revitalising Corporate Japan, published in Tokyo in September 2012. Coordinated all US and Japan-based stakeholders on project scope sign-off, interview management, final report content, and final publication. Managed day-of-launch activities including proofreading and distributing the PwC global chairman’s speech, writing press rele

Interviewed top executives and employees from fifteen global companies to create a written report and spoken presentation on best practices for US subsidiaries to successfully work with their non-US parent companies.

Managed Sarbanes-Oxley IT security test plans for high-profile clients. Interviewed employees, documented protocols, collected client evidence relevant to Sarbanes-Oxley controls, and recommended follow-up actions.

Overhauled and delivered a 1500-page manual for the company’s flagship product in six months. This required accurately translating technical information from the company’s engineers for the product’s small but demanding audience of engineers and IT managers. Worked closely with the team of engineers and technical writers to continuously update and improve the flagship product’s SDK, HPK, and PVR (personal video recorder) API documentation.

Managed multiple, highly visible documentation projects simultaneously. This involved meeting with managers and SMEs, delegating tasks, informing project sponsors, negotiating schedules, interviewing customers and incorporating their feedback to deliver quality products by the deadline. Worked closely with both customers, such as Intel and AMD, and in-house personnel, including upper-level engineering managers and translators in Japan, to produce documentation that both sides welcomed.