Yunnie Lim

ENGAGEROCKET PTE. LTD. / Customer Success Manager

Yunnie Lim

ENGAGEROCKET PTE. LTD. / Customer Success Manager

Yunnie Lim

ENGAGEROCKET PTE. LTD. / Customer Success Manager

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A Step Closer to My Calling as an OBS Instructor

Horizons Broadened, Futures Brightened - An Instructor's Takeaway from OBS

On The Fast Track: From OBS Instructor and Beyond

A Step Closer to My Calling as an OBS Instructor

Horizons Broadened, Futures Brightened - An Instructor's Takeaway from OBS

On The Fast Track: From OBS Instructor and Beyond

Dec 2019
-
Present

Customer Success Manager
Present

Dec 2019 -

Present

June 2018
-
Nov 2019

Client Success Lead

June 2018 - Nov 2019

Dec 2016
-
June 2018

Dec 2016 - June 2018

- Developed and maintain an efficient and coordinated organizational-wide planning system - Ensured that all regulatory and certification requirements are met - Conducted independent process audits - Provided advice for streamlining of processes and compliance related matters

Aug 2016
-
June 2018

Management Associate

Aug 2016 - June 2018

Main Roles and Responsibilities : - Led a team of 3 to actively manage 8 clients to help them implement and maintain integrated Quality Assurance Systems - Conducted Process Audits to increase efficiency and productivity for private schools

2011
-
2016

-

6 years

Private Tutor

2011 - 2016

Private tutor specializing in secondary school mathematics

May 2015
-
June 2016

Talent Management & Local Committee Development Director (MCVP TM & LCD)

May 2015 - June 2016

Talent Management Director - Worked in a youth-not-for-profit organization to deliver over 400 youth leadership experiences - Managed the talent planning and recruitment processes for NUS,NTU,SIM,SMU - Developed and implemented learning and development frameworks for the membership wh


Skills and qualities

Agenda Management

Recommended by Kazuhito Yamada and 2 more
3

Leadership

Recommended by Kazuhito Yamada, Sandeep Reddy Illuri
2

Talent Management

Recommended by Kazuhito Yamada, Timothy Chen
2

Client Relationship Management

Recommended by Kazuhito Yamada, Timothy Chen
2

Highly motivated to learn

Recommended by Kazuhito Yamada
1

Publications

A Step Closer to My Calling as an OBS Instructor

Feb 2019

Horizons Broadened, Futures Brightened - An Instructor's Takeaway from OBS

Feb 2019

On The Fast Track: From OBS Instructor and Beyond

Feb 2019