Zulhendra irwan

Laser Ops / Laser Tag Marshal

Zulhendra irwan

Laser Ops / Laser Tag Marshal

Anywhere

Zulhendra irwan

Laser Ops / Laser Tag Marshal

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2016年9月
-
現在

Laser Ops

5 years

Laser Tag Marshal
現在

2016年9月 -

現在

● Providing excellent service to meet customer’s expectation ● Attending to complaints and feedback received ● Implementing problem-solving skills to ensure timely service recovery ● Handling cashiering duties ● Managing Inventory stock-taking

2019年2月
-
2019年7月

Starbucks

6 months

Barista

2019年2月 - 2019年7月

Taking orders and make coffee, tea, and other drinks to customer specifications • Operating cash register and credit card machine • Multi-tasking and able to perform many different tasks within the store during each shift

2018年7月
-
2018年11月

Era Dance Theatre

5 months

Operation Executive/Stage Crew(Intern)

2018年7月 - 2018年11月

• Scheduling and running rehearsals • Coordinating the work of the stage crew • Calling cues and possibly actor entrances during the performance • Overseeing the entire show each time it is performed • Assisting in handling day to day task within the company

2015年5月
-
2016年7月

North Face

1 year

Sales Associate

2015年5月 - 2016年7月

● Providing excellent service to meet customer’s expectation ● Attending to complaints and feedbacks received ● Implementing problem solving skills to ensure timely service recovery ● Handling cashiering duties ● Managing POS system ● Up-Selling promotions and products to reach daily sales target ● Managing Inventory stock-taking

2014年5月
-
2015年5月

UBTS

1 year

Customer Service Agent

2014年5月 - 2015年5月

● Providing excellent service to meet passenger expectations ● Attending to complaints and feedbacks received ● Implementing problem solving skills to ensure timely service recovery ● Checking-in services for departure flights ● Handling baggage acceptance for flights


Awards and Certifications

Nanyang Academy Of Fine Arts Bursary

Most improved GPA award

Tan Ean Kiam Foundation Busary